What kind of recruitment database software do staffing agencies use?

Running a successful staffing firm necessitates skilled recruiters and good recruitment database software.

Talent and tech make up the foundation of a modern recruiting agency that is well established and profitable. But many agencies persist with outdated hiring methods even today. Talented recruiters are doing their best to attract high-calibre candidates, but they lack the tech support to facilitate and improve their work.

Those staffing agencies that do leverage the powers of a good recruitment agency software have come to benefit tremendously. Introducing suitable CRM software has helped shape their workflow into a more efficient system.

Other positive changes include –

  • Better and wider access to the talent pool
  • An organised communication system
  • Automation helping improve productivity
  • Easy compliance checks

Recruitment is all about people. The process involves attracting job seekers, filtering applications and assessing candidates for suitability. At the same time, many recruiters work on a placement fee model – this indicates the need to run a top-billing recruiting desk. For this purpose, agencies must support their recruiters with a powerful recruitment software system.

Key features that every modern recruitment platform must have

Below are three key factors of a recruitment database software that support successful modern hiring.

1. Cloud-based recruitment CRM

Many companies have adopted a hybrid working model. Staffing agencies will need a cloud-based recruitment software system if they have employees who work from different locations. This type of recruitment software is suitable for both start-ups as well as the larger, established recruitment firms. With all the data stored on the cloud, it completely removes the need of having a physical software system in the office as well as a dedicated IT person to oversee and maintain the system. Agencies who use cloud-based recruitment software systems have the advantage of the supplier taking care of security, upgrades and regular maintenance of the software. Their recruiters can also now work from anywhere, not just their office desks where all the documents and data are usually stored.

2. Software as a service

Like the cloud-based CRM system, a SaaS recruitment CRM is suitable for all types of staffing firms. As the name ‘software as a service’ suggests, agencies will not buy the software. Rather they will pay for the license to use the recruitment database software system. The payment can be done on a monthly or annual basis. The number of licenses will be according to the agency’s needs. It is completely scalable so they can increase and decrease the number of users as they deem fit. So, if the business is great and there’s more work coming in, the agencies can hire more staff and increase the number of licenses they will need. Conversely, if they must scale back their business and cut the license, it can be done quickly and without any fuss.

3. Integration with other software systems

A recruitment agency cannot operate successfully without the support of many different recruiting tools. The recruitment database software can be said to be the foundation that ensures recruiters perform at their most efficient. It must integrate smoothly with other tools that drive better hiring practices. Candidate skills assessment is impossible without online skills testing software. Additionally, video calling software and other telephony tools make remote hiring and communication much easier. When the CRM easily incorporates these systems then it pushes the recruiters’ efficiency and productivity further. Thus, all staffing agencies must confirm that the recruitment platform they are deciding upon supports the other tools they already work with.

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